CognitShine | Financial Profitability Analysis for Educational Institutions

What Tracking Methods We Use

CognitShine uses standard web tracking technologies to understand how people interact with our profitability analysis platform. These small data files help us remember your preferences and analyze which features actually help our users in Vietnam's financial sector.

When you visit our site, your browser stores certain information. Some of this is necessary for the platform to work properly. Other pieces help us figure out what's working and what needs improvement.

We're transparent about this because we believe you should know exactly what happens when you use our services. Nothing here is complicated or hidden behind technical jargon.

Types of Tracking We Employ

Specific Tracking Technologies

Name	Purpose	Duration	Type
session_token	Maintains your login state	Session	Essential
user_preferences	Stores dashboard layout choices	1 year	Functional
analytics_id	Tracks page views and feature usage	2 years	Analytics
campaign_source	Records how you found our platform	30 days	Marketing
calculation_history	Remembers recent profit analyses	6 months	Functional

How These Tools Benefit You

Beyond the technical stuff, here's what this actually means for people using CognitShine for their business analysis:

Personalized Dashboard Experience

When you customize your profitability dashboard — moving widgets around, hiding sections you don't need, setting default currency to Vietnamese Dong — we remember all that. You don't have to reconfigure everything each time you log in.

Faster Performance

Your browser caches certain calculation templates and frequently accessed reports. This means your profit margin analysis loads in seconds instead of making you wait while we fetch everything from scratch.

Better Feature Development

We noticed in early 2025 that most Vietnamese manufacturing clients were struggling with our multi-currency conversion tool. The analytics data showed where they got stuck. We redesigned that entire section based on actual usage patterns, not guesses.

Relevant Content

If you're primarily analyzing retail profitability, we'll suggest case studies from similar businesses rather than showing you manufacturing examples that don't apply to your situation.

Your Control Options

You have several ways to manage what gets tracked. The button at the top of this page rejects everything except essential functionality. But you can also handle this through your browser settings.

Data Retention and Removal

Different tracking data gets stored for different periods based on its purpose:

Session data disappears when you close your browser
Functional preferences last up to one year unless you change them
Analytics information gets aggregated within 30 days and loses any identifying details
Marketing attribution data expires after 90 days

You can request deletion of all your tracking data by contacting us. We'll wipe everything except what's legally required for financial record-keeping (which doesn't include behavioral tracking anyway).

Third-Party Tracking

We use a few external services that set their own tracking mechanisms:

Google Analytics for site usage patterns (you can opt out via browser extensions)
Cloudflare for security and performance (essential for preventing attacks)
Intercom for customer support chat (only loads if you initiate a conversation)

These services have their own privacy policies. We chose them specifically because they allow us to minimize data collection while still providing useful features.

Changes to This Policy

When we update tracking methods, we'll revise this page and note the date. Last update was March 2025 when we added more granular controls for analytics preferences.

Significant changes — like adding new third-party services — will trigger an email notification to active users. We won't suddenly start collecting different types of data without telling you first.